Casino Planet – Genesis Global Ltd is the name behind this brand and they certainly aren’t novices in the world of online gambling, namely casinos. This brand is the 12th from this company and like it’s sister sites, the aesthetics are sharp and on theme. It takes just a moment to register with the site and then you’re set to travel into the gaming galaxy of Casino Planet.
Bonuses & Promotions at Casino Planet
The Welcome Offer
- 100% match bonus up to £100
- 200 free spins on pre-selected games
- 60x (40x referred player) wagering applies
For the initial deposit to be added to your account you are required to deposit a minimum of £10. With the maximum bonus being £100, any initial deposit above this amount will still only be awarded the £100 bonus.
You do have the option not to take the bonus if this is your preference. However, if you do take the bonus, any winnings generated from bonus funds will have to be wagered 40x before they can be withdrawn.
When it comes to the free spins awarded with your first transaction, these are awarded on a pre-selected game. When we registered with Casino Planet, the game was Book of Dead from Play ‘n Go.
Whilst advertised as 200 free spins, these are actually credited as 20 spins per day. 20 with your initial deposit and when you have wagered a minimum of £5 and then a further 20 for nine days after.
The maximum that you can withdraw from your free spins is £100. Wagering on the winnings is also 60x.
Should you choose to withdraw funds from your account then you will lose any associated bonus and pending net winnings from the bonus. This does not stop you withdrawing winnings from your own deposit and any winnings derived from the initial deposit, just the bonus.
All bonuses that are offered have an expiry date of 14 days from when they were credited to your account.
Please note that any deposit made using Skrill or Neteller are not eligible for the welcome bonus offered.
*18+ Full T&C’s Apply. New players Only. £10 min deposit. £5 max bet using bonus. 60x (40x referred player) wagering applies. Bonus valid for 14 days. 20 Spins will be credited instantly upon qualifying deposit + then 20 per day for 9 days on pre-selected games. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded. – www.begambleaware.org #AD
Ongoing Offers & Promos
There are additional deposit bonuses over the second, third and fourth deposits for returning players – codes required so check the site for valid quotes before you make those deposits!
The Casino Planet promotions are quite limited in that you won’t find time-limited deals that change monthly. However, they do boast weekly deposit specials and other offers that will be notified directly to players.
For details of all promotional offers, there is a dedicated page on site.
Games & Software at Casino Planet
• Software providers: 10 +
• No. of Slot Games: Over 1,500
• Slots, Jackpots Slots, Live Casino, Casino Games, Table Games, Instant Win, Video Poker
• Online Slots, Scratchcards, Video Poker, Roulette, Blackjack, Poker
The game selection is pretty impressive with over 1,500 different titles to choose from on your desktop device. This number is reduced slightly for mobile casino but with 500 to choose from on your handheld device, it’s got quite the portfolio.
Login to your account and you’ll find that the dashboard for this intergalactic casino makes navigation easy. You have the ability to save your favourite games and then menus and sub-menus.
There are ’Hot Games’, Slots and Jackpots, Live Casino, Casino Games and Game Providers and then All Games, Live Casino, New Games and Popular Games. All of these are handy to help get you to where you want to be on site.
Using the Game Providers option, you can seek out your old favourites from a particular developer and check out what’s new from them too!
Another feature available to you is the search option. This means that if you have a favourite title, you can seek it out. Just click the magnifying glass and you’re good to go.
How to Deposit & Cash Out at Casino Planet
The chances are that when it comes to making a deposit with Casino Planet that they have the funding option to suit you. You can use a plain old debit card, the popular payment solution PayPal or an array of other different eWallets that this brand has opted to offer you.
The minimum deposit amount is £10 but it is worth noting that not all depositing methods listed are available to UK players. An additional consideration is that the welcome package and subsequent bonuses are not awarded on deposits made by Neteller or Skrill.
Cashouts can be processed at any time providing all the deposits made to your account have been cleared.
Processing times vary from method to method and it is worth noting that if you opt to use prepaid cards or mobile payments, withdrawals cannot be made to these methods. E-wallets and online bank transfers are instant whilst bank transfers are 3 to 5 working days and debit cards are 1 to 3 working days.
What we weren’t overly impressed about what appeared to be a processing fee of £0.80 when trying to withdraw.
Community & Customer Service at Casino Planet
Being a slot site, it is typical that Casino Planet do not tend to have the same community that you will experience at online bingo sites. We took a look around social media to see if Casino Planet had created a presence yet, despite their infancy, because slot/casino players love a bit of community.
As yet, there doesn’t appear to be a social media presence for this brand. However, as is often the case with a new launch, this may be a ‘coming soon’ feature.
There are a standard range of options when it comes to contacting customer services if you have a problem or a query. These include:
- Live Chat: 24/7
- Telephone: 0800 029 4556 or 00356 2778 2826
- Email: firstname.lastname@example.org
- FAQ Section
Take Casino Planet with You
Casino Planet mobile only differs from the main site when it comes to the game count. As we have already said, the number of titles on the mobile option is a third of what is available with the desktop site.
Using our mobile browser to visit the site, we weren’t offered the option to download an app and a visit to the App Store didn’t reveal any for this brand either. That said it could be in development because, at the time of the review, the site had only just launched.
The mobile experience via the browser was not laggy and all the games were responsive with loading times minimal. This is more about the Internet connection you have than the software for the casino. It’s clear that when it comes to their mobile gaming, this brand wants to make everything easily accessible to the end-user so that their phone or tablet play is as smooth and streamlined as that on the desktop.
Navigation remains the same because, after all, it’s the desktop offering just on a smaller scale. Everything to like about the main site is found on the mobile platform.
Our Take on Casino Planet
When we visited Casino Planet we weren’t expecting bells and whistles, other than on some of the slot reels of course, because the Genesis Global Ltd brands are always quite similar in design, portfolio and overall experience.
Whilst this isn’t an ‘all singing, all dancing’ experience, what it does offer is the familiarity of the other names from the operator and that always brings with it a sense of security.
The choice of games means that both the novice and the experienced player will find something in amongst their portfolio to suit their playing taste, and with not one but four deposit bonuses, it’s got to be worth a punt.